By focusing on our performance, we aim to deliver
world-class services, run efficient, responsible operations and
help employees perform to the best of their abilities.
In the marketplace, this means we’ll improve customer satisfaction with the overall aim of renewing contracts with our major clients. In 2010, we ran our annual national customer survey to get an honest appraisal of our performance.
We’re helping ASDA become a benchmark for UK retailers by helping it move towards zero
waste to landfill. We also launched our new website to ensure that
our diverse range of services is
clearly communicated.
In the workplace, we aim to become an 'Employer of choice', attracting and retaining the best employees in the industry.
This is vital to our performance and growth; people are our greatest asset. Attracting and retaining the best talent across our company is an integral part of our 'Go further together' strategy.
And within the community, we’ll operate services and build facilities that meet and exceed current needs, while keeping in mind the needs of future generations – 'Building today for tomorrow'. We will aim to do this in a way that has the lowest possible impact on our neighbours and which enhances the local environment.
