Terms & Privacy

Terms and conditions

Use of this website is subject to the laws of England and Wales. Any dispute which may arise between the parties concerning the information contained within this website shall be determined by the English Courts and the parties hereby submit to the exclusive jurisdiction of the English Courts for such purposes.

The information and any commentary contained on the web site is provided free of charge for information purposes only. Whilst every reasonable effort has been made to ensure the information and commentary are accurate and up to date, no responsibility for its accuracy and correctness, or for any consequences of relying on it, is assumed by Veolia Environmental Services (UK) plc. The information and commentary does not, and is not intended to, amount to advice to any person on a specific matter. Any reliance you may place on the information contained on this site is entirely at your own risk and you agree that you have no right of recourse against Veolia Environmental Services (UK) plc.

Company Information:
Registered head office:
8th Floor, 210 Pentonville Road, London, N1 9JY
Registered in England
Registration number: 3709317

Privacy

1. Introduction

Veolia Environmental Services plc takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and we will indicate on the web site when changes have been made.

2. The information we collect

Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them. (Cookies are small files that are stored on your computer’s hard drive to monitor the use of our website).

3. Why we collect it

We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally.

4. Who we disclose it to

4.1 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent.

4.2 If you give your consent, we may pass your contact details to third parties who may then occasionally send communications to you to provide information, offers and services that may be of interest to you.

4.3 In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body.

4.4 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.

5. Data Protection

Veolia Environmental Services is registered with the Information Commissioner in the UK as a “data controller” in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at www.dpr.gov.uk.

6. Security

Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

7. Accessing and updating your personal information

We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Instructions about how to do this are available from webadmin@veolia.co.uk

8. Questions?

If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact webadmin@veolia.co.uk. We will endeavour to respond to you promptly.